Our Return Policy in short

Contact store@mayo-ireland.ie before returning any items.


Return Policy


Please contact Mayo Ireland Ltd before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Mayo Ireland Ltd and gives information relevant and the reason for complaint.

Return Conditions

You have 7 days to return an item from the day you receive your item. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Mayo Ireland Ltd suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Mayo Ireland Ltd will make a refund of eligible returns.

Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Mayo Ireland Ltd is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 7 days, Mayo Ireland Ltd reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All enquiries: store@mayo-ireland.ie